Commercial Insurance Partners

Our partner relationships reflect our commitment to excellence. Rampart works with these partners to provide the best possible programs for our customers in all service areas.

AIG / Chartis

175 Water Street
18th Floor
New York, NY 10038
Tel: (212) 770-7000
aig.com

Claims

Phone (Eastern Zone): 
(866) 642-5246
Phone (Western Zone):
(877) 802-5246

Overnight Mailing Address

616 Idaho Street
Salem, VA 24153

C.N.A. Insurance

333 South Wabash Avenue
22nd Floor
Chicago, IL 60604
Tel: (800) CNA-2000
cna.com

Claims

Phone: (877) 262-2727
Report a Claim

Payments

Phone: (877) 276-7507

Overnight Mailing Address

C.N.A. Insurance
Lockbox Number 790094
1005 Convention Plaza
St. Louis, MO 63101

Service Center Information

Phone: (877) 724-2669
Fax: (877) 763-5122
Email Service Center

Chubb Group of Insurance Companies

15 Mountain View Road
Warren, NJ 07059
Tel: (908) 903-2000
chubb.com

Claims

Workers' Compensation Claims:
(800) 699-9916
All Other Claims: 
(800) 252-4670
Report a Claim

Payments

Phone: (800) 372-4822
Make Payment


Overnight Mailing Address

Chubb & Son
Attn: Box 382001
500 Ross Street
Pittsburgh, PA 15250-8001

Fireman's Fund Insurance Company

777 San Marin Drive
Novato, CA 94998
Tel: (415) 899-2000
firemansfund.com

Claims

Phone: (888) 347-3428

Payments

Phone:(866) 386-3932
Option #2
Make Payment

Overnight Mailing Address

Mellon Bank
Attn: Retail Box 7166
14005 Live Oak Avenue
Irwindale, CA 91706

GNY Insurance Companies

200 Madison Avenue
New York, NY 10016
Tel: (212) 683-9700
gny.com

Claims

Workers' Compensation
(NJ only): (800) 425-3222
Workers' Compensation
(All States, except NJ):
(866) 290-6833
Property, Liability or Auto:
(855) 276-1271
Email a Claim
Report a Claim

Payments

Phone: (800) 522-5504 ext. 331
Make Payment

Overnight Mailing Address

GNY Insurance Companies
Attn: Collection Dept.
200 Madison Avenue
New York, NY 10016

The Hanover Insurance Group

440 Lincoln Street
Worcester, MA 01653
Tel: (800) 922-8246
hanover.com

Claims


Phone: (800) 628-0250
Report a Claim

Payments


Phone: (800) 573-1187
Make Payment

Overnight Mailing Address


Hanover Customers:
The Hanover Insurance Company
c/o Branch Banking & Trust
Attn: Retail Lockbox – 580045
5130 Parkway Plaza Blvd.
Charlotte, NC 28217

Citizens Customers:
Citizens Insurance Company of America
c/o JPMorgan Chase
9000 Haggerty Rd.
Mail Station MI1 - 8206
Belleville, MI 48111

Harleysville Insurance

355 Maple Avenue
Harleysville, PA 19438
Tel: (800) 523-6344
harleysvillegroup.com

Claims

Phone: (800) 892-8877
Flood Claims: (800) 421-3535
Report a Claim

Payments

Phone: (866) 665-4992
Make Payment

Overnight Mailing Address

Harleysville Insurance
Processing Center
355 Maple Avenue
Harleysville, PA 19101-5012

The Hartford

One Hartford Plaza
Hartford, CT 06155-0001
Tel: (866) 467-8730
thehartford.com

Claims

Phone: (800) 327-3636
Report a Claim

Payments

Phone: (866) 467-8730
Make Payment

Overnight Mailing Address

REMITCO
The Hartford #916
1010 W. Mockingbird Lane
Suite 100
Dallas, TX 75247

Service Center Information

Phone: (800) 962-6170
Fax: (888) 443-6112
Email Service Center

Liberty Mutual

175 Berkeley Street
Boston, MA 02116
Tel: (715) 845-5211
libertymutualgroup.com

Claims

Phone: (800) 362-0000
Report a Claim

Payments

Make Payment

Overnight Mailing Address

Attn: Direct Bill
100 Maple Street
P.O. Box 4031
Stoneham, MA 02180

Magna Carta Companies

One Park Avenue
15th Floor
New York, NY 10016
Tel: (212) 591-9500
mcarta.com

Claims

Phone: (888) 663-7275
Workers' Compensation:
Email a Claim

All Other Claims:
Email a Claim
Report a Claim

Payments

Make Payment

Overnight Mailing Address

Magna Carta Companies
One Park Avenue
New York, NY 10016-5807

OneBeacon Insurance Group

601 Carlson Parkway
Suite 600
Minnetonka, MN 55305
Tel: (800) 662-0156
onebeacon.com

Claims

Phone:
(877) 434-3900 or
(877) 624-7775
Make a Claim

Payments

Phone: (877) 624-7775
Make Payment

Overnight Mailing Address

OneBeacon Insurance Group
Attn: Processing Services
150 Royall Street, Suite 100
Canton, MA 02021-1030

Philadelphia Insurance Companies

231 Saint Asaph’s Road
Suite 19004
Bala Cynwyd, PA 19004
phly.com

Claims

Phone: (800) 765-9749
Report a Claim

Payments

Phone: (877) 438-7459
Make Payment

Overnight Mailing Address

Philadelphia Insurance Companies
Attn: Cash Department
One Bala Plaza, Suite 100
Bala Cynwyd, PA 19004-0950

Progressive

P.O. Box 89490
Cleveland, OH 44101-6490
Tel: (800) 776-4737
progressive.com

Claims

Phone: (800) 776-4737
Report a Claim

Payments

Phone: (800) 776-4737
Make Payment

RLI

9025 North Lindbergh Drive
Peoria, IL 61615
Tel: (800) 331-4949
rlicorp.com

Claims

Phone: (800) 444-0406
Email a Claim
Report a Claim

Payments

Phone: (800) 962-7950

Overnight Mailing Address

8145 Innovation Way
Chicago, IL 60682

Seneca Insurance Company

160 Water Street
16th Floor
New York, NY 10038
Tel: (212) 344-3000
senecainsurance.com

Claims

Phone: (212) 277-3490
Email a Claim
Report a Claim

Payments

Phone: (212) 344-3000
Make Payment

Overnight Mailing Address

Seneca Insurance Company
160 Water Street, 16th Floor
New York, NY 10038

ShelterPoint Life Insurance Company

Formerly First Rehab Life Insurance

600 Northern Blvd.
Suite 310
Great Neck, NY 11021
Tel: (800) 365-4999 or (516) 829-8100
shelterpoint.com

Claims

Phone: (800) 365-4999
Fax: (516) 504-6414
Email a Claim
Email a Question
Report a Claim

Payments

Make Payment

Overnight Mailing Address

ShelterPoint Life Insurance Company
600 Northern Blvd., Suite 310
Great Neck, NY 11021

Tower Group Companies

120 Broadway
31st Floor
New York, NY 10271
Tel: (212) 655-2000 or
(877) 490-0049
twrgrp.com

Claims

Phone: (888) 856-5522
Email a Claim
Report a Claim

Payments

Phone: (877) 883-6599
Make Payment

Overnight Mailing Address

J.P. Morgan
Attn: Tower Group Box 5265
33 Lewis Road
Binghamton, NY 13905

Travelers Companies Inc.

One Tower Square
Hartford, CT 06183
Tel: (860) 277-0111
travelers.com

Claims

Phone: (800) 252-2268
Report a Claim

Payments

Phone: (800) 842-5075
Make Payment

Overnight Mailing Address

Travelers
Attn: BI 660317
1500 Dragon Street, Suite A
Dallas, TX 75266-0317

Service Center Information

Phone: (888) 661-3938
Fax: (888) 872-8921
Email Service Center
Service Center

Utica National Insurance Group

180 Genesee Street
New Hartford, NY 13413
Tel: (315) 734-2000 or (800) 274-1914
uticanational.com

Claims

Phone: (800) 216-1420
Report a Claim

Payments

Phone: (800) 598-8422
Make Payment

Overnight Mailing Address

Utica National Insurance Group
Attn: Credit & Collections
180 Genessee Street
New Hartford, NY 13413

Zurich Insurance Group

1400 American Lane
Tower 2, Floor 5
Schaumburg, IL 60196
Tel: (800) 382-2150
zurich.com

Claims

Phone: (800) 987-3373
Email a Claim
Report a Claim

Payments

Phone: (855) 866-6879
Make Payment

Overnight Mailing Address

Zurich North America
c/o Citibank Lockbox Operations
8430 West Bryn Mawr Avenue
3rd Floor
Chicago, IL 60631